Business and Management

3G Handy Guide: Enhance customer service experiences

3G Handy Guide: Enhance customer service experiences

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    • Frontline employees represent the bloodline of an organization.
    • This handy guide is about simple golden rules to achieve higher customer experience and loyalty.
    • This handy guide will show you how to form and manage customer insights.
    • Understand implicit versus explicit outcomes. Develop the roles of control and choice among buyers.