Business and Management

Quality Function Deployment

Quality Function Deployment

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  • About the Editor
    • Explains how QFD translates customer requirements into prioritized engineering specifications via the "House of Quality."
    • Guides cross-functional teams through matrix planning for design, process, and service improvements.
    • Highlights case examples where QFD accelerated time-to-market and boosted customer satisfaction.

Dmitri Sidorov is a quality-function-deployment (QFD) practitioner specializing in translating customer requirements into product-development specifications. With a Master's in Quality-Management, he has led QFD workshops across automotive and consumer-electronics sectors. Dmitri publishes on matrix-deployment techniques, interfunctional-team facilitation, and prioritization heuristics. He offers certification courses on Voice-of-Customer integration and House-of-Quality analysis. His current initiatives explore software-enabled QFD platforms that link VOC data directly to CAD requirements.