Information Technology Service Management (3rd Edition)
Computer Science
Information Technology Service Management (3rd Edition)
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With concise explanations and detailed illustrations, this edition includes extensive revisions of the material on the basics of IT service management and its implementation and interpretation in an easy, self-study approach.
The 3rd edition is revised and updated with the latest information and new chapters are added.
This updated edition offers students real advice in navigating the ever-changing academic landscape.
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