Computer Science

IT Asset Management (ITAM)

IT Asset Management (ITAM)

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  • About the Editor
    • Defines ITAM processes for inventory tracking, lifecycle management, and compliance with software licenses.
    • Describes tools and databases used to maintain accurate records of hardware, software, and configurations.
    • Highlights best practices for audit preparation, cost optimization, and risk mitigation.

Zofia Kowalska is an IT service manager with an MBA focused on IT Asset Management (ITAM). She has led governance programs aligning asset tracking, software licensing, and compliance, producing white papers on lifecycle management and cost-optimization strategies. Zofia conducts workshops on discovery tools, CMDB integration, and SLA enforcement, and is now exploring AI-driven asset health monitoring and automated retirement workflows.