Hospitality and Tourism
Leadership and Team Development in Hospitality Service (2nd Edition) (with Access code)
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- An insightful guide that explores the principles and strategies for effective leadership within the dynamic and customer-centric hospitality industry.
- Through practical examples, it equips readers with the tools to cultivate high-performing teams and deliver exceptional service experiences.
- In its updated edition, this book has been extensively revised on a chapter by chapter basis. Some new chapters are also added.