Supervision in the Hospitality Industry (2nd Edition) (Book with DVD)

With concise explanations and detailed illustrations, this edition provides a basic understanding of a leader's role and responsibilities applied to the hospitality industry.
Considers the viewpoints of all levels of associates to create an informed picture of management and supervision in the hospitality industry.
Focuses on the different roles of employees from beginning leaders in hospitality industry.
Some new chapters covering current topics are also added in this revised edition.

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