Hotel and Restaurant Management

BARTENDING : Intermediate (Book with DVD)  (Workbook Included)

BARTENDING : Intermediate (Book with DVD) (Workbook Included)

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  • About the Editor
    • Present the basic, common and core units of competency required in bartending.
    • Covers the knowledge, skills and attitudes required to gather, interpret and convey information in response to workplace requirements.
    • Enhance skills to operate a bar, prepare and mix cocktails and non-alcoholic concoctions and provide other services.

Bartending: Intermediate deals with numerous diverse practical and visual skills with knowledge of specialized materials and techniques. A bartender is someone who serves beverages behind a licensed bar to paying customers. A bartender can also be called a barkeep or a barmaid. This book will introduce the knowledge and skills for those studying and/or working in bartending industry.


About this Book


This book covers the information consists of competencies that a person must achieve to operate a bar, prepare and mix cocktails and non-alcoholic concoctions and provide basic wine service to guests in all food and beverage service providers except for “Specialty Coffee Shops”.


About the Bartending Industry


Bartenders work in restaurants, bars, clubs, hotels, and other food service establishments. A bartender is a person who formulates and serves alcoholic beverages behind the bar, usually in a licensed establishment. Bartenders also usually maintain the supplies and inventory for the bar. A bartender can generally mix classic cocktails such as a Cosmopolitan, Manhattan, Old Fashioned, and Mojito. The bartending profession, however, is changing around the world and bartending has become a profession by choice rather than necessity. A bartender is not a simple autonomous drink mixer; he/she is the most important figure in the establishment. He/she must make patrons of the establishment feel welcome, secure, and relaxed. To the patrons of a bar, the bartender is a very powerful figure. Bartenders must keep their work area clean. They are typically responsible for ordering and maintaining an inventory of liquor, mixers, and other bar supplies. Advancement for bartenders is usually limited to finding a job in a busier or more expensive restaurant or bar where prospects of earning tips are better. Some bartenders advance to supervisory jobs, such as dining room supervisor, maitre d’, assistant manager, or restaurant general manager. Because establishments that serve alcohol rely on retaining old customers, and attracting new customers, bartenders should have good customer service skills to ensure repeat business. The job outlook for bartending is good, in part because of a high job turnover rate. Average job growth was anticipated for bartenders; the Bureau of Labor Statistics estimated employment to escalate 12 percent between 2012 and 2022. Bartender jobs at fine hotels, country clubs and restaurants are more coveted because of higher salaries and greater earnings potential from tips.