Hotel and Restaurant Management

FOOD AND BEVERAGE SERVICES : Intermediate (Book with DVD)  (Workbook Included)

FOOD AND BEVERAGE SERVICES : Intermediate (Book with DVD) (Workbook Included)

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  • About the Editor
    • Highlights the basic, common and core competencies required in the delivery of food and beverage service in various foodservice facilities.
    • Focuses on the knowledge and understanding necessary in promoting career growth and advancement.
    • Enhance the knowledge, skills and attitudes in food and beverage services.

Food and Beverage Service: Intermediate covers numerous diverse practical and visual skills with knowledge of specialized materials and techniques. Food and beverage industry specializes in the conceptualization, making, and delivery of food. This book will introduce the knowledge and skills for those studying and/or working in food and beverage industry.


About this Book


The information in this book covers basic to core competencies consists of competencies that a person must achieve to provide food and beverage service to guests in various food and beverage service facilities.

About the Food and Beverage Services Industry


Food and beverage service is a dynamic industry covering a wide range of job roles. From baristas to head waiters, mycologists and sommeliers, it is a career with many opportunities for development. Food and beverage service managers supervise the daily operations of a dining establishment or bar. In addition to overseeing wait staff and kitchen workers, managers order supplies, ensure customer satisfaction, create schedules, and train new employees. Food and beverage service managers also handle administrative duties, including payroll, employee records, and customer complaints. Food and beverage service managers work at upscale restaurants, fast food chains, or even school cafeterias. The job often requires long hours, and many establishments are busiest on evenings and weekends. Managers also have to deal with customer problems.
Food and beverage jobs are exciting career options for professionals who excel at sales and management and want to work within the economically vibrant hospitality industry. Food and beverage jobs are increasing, and should continue to do so through the foreseeable future. According to the Bureau of Labor Statistics, food and beverage job opportunities will see a growth rate of eight percent through 2018. Many verticals within the hospitality industry are expected to increase the need for new staff at a more rapid rate. Food and beverage jobs in large hotels and resorts, casinos and cruise ships may include food and beverage director positions. Typically, a food and beverage director manages the all food and beverage related operations of an establishment. Daily responsibilities often include overseeing employees, inventory management and managing budgets. Responsibilities may also include coordinating food and beverage and associated staff for banquets, weddings, conferences and other special events.