Hotel and Restaurant Management

Hospitality Security Services     (Book with DVD)

Hospitality Security Services (Book with DVD)

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  • About the Editor
    • Provides methods for preventing and resolving the challenges faced by today s hospitality practitioner.
    • Covers risk assessment, where threats and vulnerabilities are calculated with probabilities to determine risk.
    • Explores the intricacies of quality guest service with solid and proven concepts across the industry.

The hospitality industry, as a year round industry, is vulnerable to both internal and external emergencies. Crisis has become an important part of the hospitality industry, and often directly a ects the hospitality organizations and their stability. Tourism and hospitality activities can be readily a ected by internal and external hazards which a ect the organization directly.

Considering the inseparability of the employee and the guest as a part of the hospitality product, these hazards a ect the organization as a whole. Safety and security are classi ed as the most important factors in the hospitality industry. These are the most important factors to the tourist, and the  rst in mind when planning to travel. So, safety is one of the most important issues to protect the guests from hazards.