Room Service Management (Book with DVD)

Room service or "in-room dining" is a hotel service enabling guests to choose menu items for delivery to their hotel room for consumption there, served by sta . Room service is organized as a subdivision within the Food & Beverage Department of high-end hotel and resort properties. It is uncommon for room service to be o ered in hotels that are not high-end, or in
motels. Room service managers assist in the organizing, management and administration and all operational aspects for the In Room dining department, maintaining high quality products and service levels. He/she is expected to market ideas to promote business, reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity
while keeping quality consistently high.