Theory, Practice and Techniques in Housekeeping

Hotels are generating optimum revenue by major operating departments like Housekeeping which deals with the schedule operations of Hotels. Housekeeping is one of the major revenue generating departments of the hotel. The major function of the housekeeping department is to maintain the cleanliness and the aesthetic appeal of the hotel. The first impression that the guest generates is when he enters the hotel room and judges it in terms of décor and comfort in the room. To add to the current scenario, hotels are increasing the burden on the housekeeping staff to survive the increase in the competition which includes Heavenly beds and extra room amenities, etc. The modern day hotel executive housekeeper is faced with challenges which entail a high degree of professionalism. Hotel housekeeping is shifting hastily, earlier, the responsibility of the housekeeping department was to prepare clean guestrooms on a timely basis but now enormous changes have been made in Hotel Housekeeping. This department is responsible for bringing in the largest share of profit to an accommodation operation, but this fact is hardly acknowledged and veterans of the industry too often must consider it a thankless job. Housekeeping operations are increasingly becoming scientific and mechanized. Efficiently managed Housekeeping departments ensure the cleanliness, safeguarding and aesthetic entreat of the hotel. The tasks performed by Housekeeping department are crucial to the horizontal daily operation of any hotel. In the present stringent competitive scenario maintaining hotel is very tough and satisfying guest is even tougher.

“Theory, Practice and Techniques in Housekeeping” covers the key elements of housekeeping, laying emphasis on theoretical foundations along with practical techniques of housekeeping operations. A housekeeping professional must be familiar with the rooms and should have knowledge of the rooms of the hotel available for sale. This present text explore the current challenges, best practices and emerging trends in hotel housekeeping which if executed well, could lead to higher growth and cost-effective tool for the hotel industry. Hotel housekeeping need to meet leading challenges, trends and best practices as eco-friendly practices, outsourcing, training, retention of employees, payroll performance and Ergonomics techniques.