Core Concepts in Hospitality and Tourism: Restaurant Service Basics (Book with DVD)
Tourism
Core Concepts in Hospitality and Tourism: Restaurant Service Basics (Book with DVD)
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Description
This book is essential for students in the hospitality field as well as newcomers who may be looking for answers to cost-containment and training issues.
The book provides customer-facing professionals with short, simple, actionable advice designed to transform them into heroes in the eyes of the customers they serve.